Question 1

How can I request a quote for your services?

Accepted Answer

You can request a free quote by visiting our website and filling out the request form, or by contacting us directly via phone at 604-436-2121 or email at info@acomcare.com.()

Question 2

Can you customize your services to meet my specific needs?

Accepted Answer

Yes, we tailor our services to meet the unique requirements of each client. Our customer-first approach ensures your satisfaction and the maintenance of your property to the highest standards.

Question 3

How do you handle emergencies or urgent maintenance requests?

Accepted Answer

We are responsive and available to address urgent maintenance needs. Please contact us immediately by phone for any emergency situations, and our team will provide timely assistance.

Question 4

Which areas do you serve?

Accepted Answer

We proudly serve the Lower Mainland area, offering comprehensive maintenance solutions tailored to meet the specific needs of properties throughout this region. If you're unsure whether we cover your location, please contact us for confirmation.

Question 5

How do you ensure the security and confidentiality of your clients?

Accepted Answer

We prioritize the security and confidentiality of our clients by implementing strict policies and procedures to protect your information.

Question 6

Are your services available for both residential and commercial properties?

Accepted Answer

Yes, we provide maintenance services for both residential and commercial properties, ensuring they remain in pristine condition.

Question 7

Is ACOM Building Maintenance insured?

Accepted Answer

Yes, ACOM Building Maintenance is fully insured. We carry comprehensive insurance coverage to protect your property and ensure peace of mind. Our insurance includes general liability, worker's compensation, and property damage coverage. If you have any specific questions about our insurance policies, please feel free to contact us.

Question 8

Are your employees trained and certified in each of the services you provide?

Accepted Answer

Yes, our employees are highly trained and certified in each of the services we offer. We ensure that all team members undergo rigorous training and hold relevant certifications to maintain the highest standards of service. Our commitment to continuous education and professional development ensures that our staff is knowledgeable about the latest techniques and best practices in the industry, providing you with top-quality maintenance solutions.

Question 9

How do your pricing and quotes work?

Accepted Answer

Our pricing is competitive and tailored to the scope of your cleaning project. When you request a free quote, our team will evaluate your specific needs and provide you with a transparent and customized quote. There are no hidden fees, and the quote is provided with no obligation.

Frequently Asked Questions